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Creating a Customer-Focused Organization

ID : 4177   
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Customers are the lifeblood of any organization. In this online workshop, participants will explore a variety of methods to listen to and learn from their customers, determine satisfaction, dissatisfaction and engagement, use customer feedback for continuous improvement and innovation and build a strong customer-focused culture.

Class Details

1 Sessions
Online 24/7

EMU Online

Elizabeth Stoner 



Please read:  Students may register and start anytime within the term, then have until the end of the term to complete their class. Within three business days of registration, you will receive a welcome email with your User ID and password.

Course Fee: 


Registration Closes On
Sunday, December 15, 2019 @ 12:00 AM

Schedule Information

Date(s) Class Days Times Location Instructor(s)
10/1/2019 - 12/31/2019 Online 24/7 12:00 AM - 12:00 AM N/A - Online Elizabeth Stoner